With over 242 years’ combined experience in the travel industry, Andrea Carr-McNeill and The Travel Store team are here for you.

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Whether it is for leisure or business travel, The Travel Store team are the experts!

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“We are a full service team; from initial consultations, to insurance, to post trip follow- ups, we are the experts in the travel field,” said Carr-McNeill.

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​Wanting to expand and connect with the millennial generation, the management team set out to answer this question:

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“We knew there was a void with our millennial market and we started to ask the question, how do we reach out and how do we connect with them?” 

The answer became clear; we needed to communicate via text message.

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​The Travel Store reached out to BamText’s CEO Jordan Fraser after hearing him present at a business seminar. Bamtext had developed a product called BamAlerts which is an outbound communication tool, allowing The Travel Store to send out travel promotions, notifications etc. directly a customer’s cell phone by text message.

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​Carr-McNeill says, “The results from using BamAlerts have been, “the immediate call to action. I don’t even get a chance to send out the messages to all our locations before customers are calling us to get details on the text message they just received from us.”

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When The Travel Store wants to send out a hot travel deal to their customers, the manager can simply log into BamAlerts and blast out the deal to their VIP Clients who have signed up for these text alerts.

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​The obvious advantage of BamAlerts is that it is quick and easy. Once the message is sent, it is in customer’s hand almost immediately. With 97% open and read rate within a matter of seconds, you can ensure you are reaching your customers!

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Not only is The Travel Store thrilled with BamAlerts but customers are also extremely happy too.

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“Customer comments we hear are, “this is so awesome and why aren’t more companies using this technology? This is exactly how we want to communicate.” states Carr-McNeill .

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Further Carr-McNeill explains, "From our staff point of view, we definitely get a rush of excitement when a message gets sent out and clients are immediately calling in. It really creates a positive buzz in the office and this motivates the whole office environment, we can look at each other and say we did it!”

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And did we tell you the best part? The Travel Store offers this awesome service 100% free! So to break it down, The Travel Store will send you travel savings, alerts and upcoming events right to your phone with in seconds and also save you money!

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If you would like to receive these travel deals and promotions, just text the words “opt in” to (902) 200-1175 or visit www.TheTravelStore.ca for more details! All you have to do then is to then wait for our next travel saving deal coming to you via text message.

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