HOW IT WORKS!
CUSTOMER FEEDBACK
In the palm of your hand...
BamText allows your customers to communicate with you anonymously by text message. This is the most convenient and environmentally conscious way to garner feedback from your customers.
Responding to customer feedback in Real Time, resolving their issues prior to them leaving. Use built in Auto Reply to make customers aware of specials, discounts and incentives will build brand loyalty and increase your bottom line
COLLECT FEEDBACK
ENGAGE CUSTOMERS
Categorize and report on customer communications to improve your customer service performance. Follow trends and pull reports to track performance across your company. Ensure your customers Always Leave Happy
TRACK RESULTS
1. Get Your BamText Number
When you sign up with BamText, you will receive your own local BamText phone number.Whether you want to collect Customer feedback or use BamText service request, this will be the number your customers will text!
2. Display Your BamText Number
Display your BamText phone number and start communicating with your customers immediately. Remember, they are texting your BamText number, so you will never see your customer’s phone number and they will not see yours!
3. Respond to Your Customers
Review and respond to customer feedback or requests via text message, email, or through your online BamText Dashboard. Also, use the auto-response function to keep your customers up-to-date on specials, incentives for next visit, or to simply say Thank You!
SAMPLE SIGNAGE
Our Service Guarantee
Customer Support Mon - Sun 7AM-11PM Eastern
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Unlimited 24-Hour Email Support Ticketing
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Unlimited Telephone Support
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Unlimited access to Step-By-Step & Help Docs
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Product Guarantee
