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CUSTOMER
Communication | Feedback
Marketing | Alerts | Voting
Simplified through SMS
Text Messaging is one of the most used forms of communication in North America, with more than 96% of text messages opened and read within minutes of receipt.
EFFECTIVE
Text Messages (SMS) are one of the most affordable communication methods on the market. All BamText applications require no hardware installation and is operated through online browser - based software
AFFORDABLE
SIMPLE
With BamText you can communicate with one or thousands of customers in less than 10 seconds. SMS is the fastest growing communication in North America
OUR CUSTOMERS...JUST TO NAME A FEW
BamText Voting was an integral part of the inaugural Alberta Burger Fest. Not only was it a great way for us to keep tally of voting throughout the duration of the competition, but we found it to be an effective way to help market the event as a whole.
We were thoroughly impressed at the level of engagement the BamText Voting encouraged, as well as how attentive the BamText team was to any questions we had through out the entire Burger Fest.
Cory Chapdelaine
Alberta Burger Fest
"BamText, with its ability to provide instant feedback, has proven to be an ideal way to build relationships with our customers.
BamText is an affordable and user-friendly solution that provides our customers with a way to provide feedback anonymously before they leave our restaurant.
BamText's Auto-Reply feature helps us manage customer feedback the moment it comes in. We use it to thank customers for their feedback and to let them know that their comments have been sent to the manager on duty.
We know that BamText Customer Feedback system plays an important role in ensuring that our customers ALWAYS leave our Restaurants happy!"
Derek McQuaid
A&W Restaurants
FEATURED CUSTOMERS
Want to know more about how we can improve your customer engagement?
We were looking for a better solution to measure the quality of our services to the public because our traditional comment card approach wasn’t working.
Since we incorporated the BamText service into four of our five offices, we have had 30 times the response compared to the comment card approach. The instant feedback on services has been terrific as we are now able to respond immediately to any issues or concerns that are brought to our attention. It also serves as a motivational tool and job satisfaction reward for our employees as individual Career Development Services employees are often singled out for the exceptional service they provide.
We are incredibly pleased with the services provided by BamText and look forward to working with them well into the future.
Don Baker
President, Career Development Services
Contact
BamText
37 St. Peters Road
Charottetown, PEI Canada
Tel: (866) 583-4225
24/7 Service: (866) 462-5770